Privacy Policy

Shastika Software Solution Private Limited

1. Introduction

Welcome to Shastika Software Solution Private Limited. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or engage with our software solutions. Please read this privacy policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or use our services
  • Subscribe to our newsletters or marketing communications
  • Contact us for support or inquiries
  • Participate in surveys, promotions, or feedback activities
  • Apply for employment opportunities

This information may include your name, email address, phone number, postal address, company name, job title, and other contact details.

2.2 Technical Information

We automatically collect certain technical information when you access our services, including IP address, browser type and version, device information, operating system, time zone settings, browser plug-in types and versions, location data, and usage patterns. We use cookies and similar tracking technologies to gather this information.

2.3 Business Information

If you are a business client, we may collect information related to your business operations, project requirements, transaction history, payment information, and communication records to provide our software solutions effectively.

3. How We Use Your Information

Shastika Software Solution Private Limited uses the collected information for various purposes:

  • To provide, maintain, and improve our software products and services
  • To process transactions and manage your orders
  • To communicate with you about updates, technical notices, and support
  • To personalize your experience and deliver customized content
  • To conduct research and analysis to enhance our offerings
  • To detect, prevent, and address technical issues or security threats
  • To comply with legal obligations and enforce our terms and policies
  • To send marketing communications with your consent
  • To manage customer relationships and provide customer support

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, data analysis, email delivery, and customer service. These providers are bound by contractual obligations to keep your information secure and confidential.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements, or to protect our rights, property, or safety.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

Shastika Software Solution Private Limited implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with applicable data protection laws.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your information to another service provider
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences. Cookies help us improve your experience, remember your preferences, analyze usage patterns, and deliver relevant content. You can control cookie settings through your browser preferences, though disabling cookies may limit certain features of our services.

9. Third-Party Websites and Services

Our services may contain links to third-party websites or services that are not operated by Shastika Software Solution Private Limited. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

Shastika Software Solution Private Limited may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Shastika Software Solution Private Limited

Email: shastikasoftwaresolutions@gmail.com

Phone: +91 7094 78 7979

14. Consent

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.